Njengoko ilizwi lisithi, "yonke into inzima ekuqaleni," ukuqala kwayo yonke into kudla ngokuba nzima kakhulu, kwaye kunjalo nempahla yesiko.Emva kokuba isiqalo esihle, ukulungiswa ngokwawo kuya kuba yimpumelelo enkulu, ukuba "ukuqala" akukuhle, ngoko imizamo yokulungisa imeko ayiyi kunceda.
Kubasebenzisi bempahla yesiko lokuqala, kuhlala kukho iinkxalabo ezahlukeneyo ngaphakathi, ukuba ivenkile yesiko inokubanceda boyise "ixhala" labo langaphakathi, kuya kunceda ivenkile yesiko ukuphuhlisa aba bathengi batsha babe ngabaxumi babo bexesha elide abazinzile.
Ukuba ivenkile yesiko inokuqonda ukuba yintoni exhalabisa aba bathengi bokuqala, banokubonelela ngezisombululo ezineenkcukacha kwiinkxalabo zabasebenzisi.
Oku kulandelayo lukhetho lweenkxalabo ezintathu ezihlala zivela xa abathengi beqala ukwenza ngokwezifiso, ukuxoxa nawe.
Emehlweni abasebenzisi, "ukulungele ukunxiba" kufana nokubukela umzobo, kungakhathaliseki ukuba ucebile kangakanani umbala womfanekiso, ubuthathaka kangakanani ibrashi, kunye nokunyuka nokuhla kwesakhiwo sebali, unokuyithatha yonke. ngaphakathi, kwaye ngokucothayo ucinge ngayo;kodwa iimpahla "zesiko", kodwa njengokumamela isiqwenga somculo, akukho mntu unobuganga bokuthi uyawuqonda ade avave isiphelo sengoma.
Kuninzi lwabasebenzisi abalungisa iimpahla zabo okokuqala, eyona nto inzima ukuyiqonda kukuba abanakukwazi kwangoko ukuba bayayithanda ngokwenene.Inkqubo yokuveliswa kweempahla ezilungiselelwe akulula kunokuba ngokwezifiso, kodwa ubunzima benkqubo buthwalwa yinkampani yoyilo, ngelixa kwinkqubo yokwenza ngokwezifiso, umthengi kufuneka athathe inxaxheba kuyo yonke inkqubo, kwaye athwale umngcipheko wokwenza. iimpazamo.
Njengomthengi wokuqala, ukungazi isiphumo kwangoko yeyona nto ixhalabileyo kunye nexhala.Ngaba ilaphu liyangena?Ngaba imibala iyahambelana?Ngaba imilinganiselo ilungile?Ikhangeleka njani emzimbeni?Unokuziva njani umsebenzisi ngokukhawuleza?Le yingxaki ekufuneka isonjululwe yivenkile yesiko.
Kwiinkxalabo ezinjalo, ivenkile yesiko inokwenza iisampulu zelaphu zakudala, zinikeze imifanekiso ekulungeleyo ukunxiba ukuncedisa kwisingeniso;yenza umlinganiselo wamalungu amaninzi kubathengi, ukulinganisa ngokucothayo, vumela abathengi bazame inani, iisampulu zempahla, bathethe ngakumbi ngeemfuno zabasebenzisi, umbindi kunye zama iimveliso ezinesiqingatha esigqityiweyo, njl. njl., ukuze abathengi bakwazi ukuphumeza uluhlu olupheleleyo lwengqondo-ntathu ulwazi, kwaye ngaloo ndlela ukugxotha umsebenzisi akakwazi ngokukhawuleza iziphumo zenkxalabo.
Umcimbi wokwenza iimpahla ngokwezifiso, usafuna isixa esithile somxholo wobugcisa, nokuba abanye abasebenzisi bacinga ukuba baye balungiselela iimpahla zeentsapho zabo ngaphambili, abanakuze bathi bazi okuninzi malunga nokwenza ngokwezifiso kule mihla.Ngoko ke, kwinkqubo yokukhonza abathengi, sinokuhlala siva amagama anjalo: "Nangona andiyiqondi, ndicinga ukuba ...."
Isizathu sokuba abasebenzisi bathethe ngolu hlobo kungenxa yokuba "abazange bafunde ukulinganisa", "abazange bafunde ukufanisa", "abafundanga ukwenza iimpahla", kwaye "abafundanga ukusika".Inkcazo yento ebizwa ngokuba "yifundile" incinci kakhulu, nangona aba bengazi, abathengi basenayo imibono yabo.Oku kulandela ukuba ukungafundi akuthinteli abasebenzisi ekuqondeni.
Xa abasebenzisi bethenga iimpahla esele zenziwe, akufuneki bachaze umahluko kwiinkcukacha kunye nentsingiselo esemva kwazo, kwaye banokugweba ukuba zibukeka zintle okanye azilungile ngokuzinxiba.Xa ulungiselela iimpahla, ukuba umsebenzisi akayiqondi intsingiselo esemva kweenkcukacha zesitayile, inokwenza inkqubo yokwenza ngokwezifiso ingabi nomdla kakhulu, kodwa ukuba yikopi nje enzima, iya kwenza ukuba ukwenziwa ngokwezifiso kungabi nancasa.
Ngapha koko, okokuqala ukhetha ukwenza ngokwezifiso abasebenzisi beempahla, akufuneki uqonde kakhulu, iivenkile zesiko akufuneki zifunde kwincwadi, into intshayelelo, kangangoko kunokwenzeka ukuze umthengi aqonde amagama, ngokungaqhelekanga. incoko phakathi ingqiqo ukuba kudlule ngaphandle, akunakwenzeka ukuba ukuphepha "izibizo ezifanelekileyo", intshayelelo efanelekileyo ezimbalwa ngokwaneleyo, ngoko ke kulula ukuphepha umsebenzisi kuba "awuqondi" kwaye "khetha engalunganga" iinkxalabo.
Ukunxiba iimpahla kunye nokwenza iimpahla ngokwenene zizinto ezimbini ezahlukeneyo, kodwa abasebenzisi abakhetha ukwenza ngokwezifiso okokuqala boyika ngakumbi ubugwenxa, ubugwenxa, kunye nokugqithisa ngenxa yokunqongophala kweengcamango ezifanelekileyo.Ugxininiso lwevenkile yesiko lubekwe kakuhle ekwenzeni iimpahla eziqhelekileyo zifanele umntu, ngokugxininisa ngakumbi kwimpembelelo yokugqoka, kunokwenza umntu afaneleke iimpahla.
"Ukufunda imigaqo" yeyona nto ibalulekileyo kumyalelo wokuqala wokwenza ngokwezifiso, "Ngaba ndijongeka ndilungile kule nto? "Ngaba lo mbala uyandifanela?" "Uza kubona." Kungenxa yokungaqiniseki "kokukwenza ntoni na?" yenza ngokwemigaqo" ukuba abasebenzisi bathambekele kakhulu ekugqithiseni "isilumkiso" kunye "nobaxo", ezo zombini iivenkile zesiko kufuneka zizame ukukuphepha.
Kubasebenzisi abakhetha ukwenza ngokwezifiso iisuti okokuqala, ukuba abakhange banxibe iisuti ngaphambili, ungazama ukucebisa iimodeli zeklasikhi ezingaphezulu ukuba zitshatise, kwaye ngaphantsi bancome amalaphu angaqhelekanga okanye izitayile zokuhambelana ukuze abathengi babe nesigaba sotshintsho kancinci kancinci. ukulungelelaniswa ukuze abasebenzisi bakwazi ngakumbi ukuthelekisa iimfuno zabo kwinkonzo yabathengi ehambelanayo.
Iseti yokuqala yeempahla zesiko lihlala linqanaba lokumisela imithetho, izitolo zesiko zivumela abathengi ukuba baseke isethi yengqiqo yokugqoka.Yazisa inkqubo, ikakhulu ichaza ubunzima bokusebenza kunye neengenelo kunye nokungeloncedo kweenkqubo ezahlukeneyo, yazisa ilaphu, ichaza ubukhulu becala iipropati ezahlukeneyo zelaphu, kunokuba usebenzise amagama afana ne "ibakala" "inqanaba", "isikolo esiphakamileyo esiphantsi", ukuze abathengi benza umbono ongalunganga wokwenza ngokwezifiso "ukusetyenziswa kwabo zizinto ezikumgangatho ophantsi njalo njalo".
Kwiivenkile zesiko, eyona nto ibalulekileyo kukuqala kunye nokuphela kwenkonzo kubathengi besiqhelo sokuqala, indlela yokusebenzisa ivenkile yesiko luvavanyo, kwaye ukuthembela kwakhiwe inyathelo ngesinyathelo, ukutshabalalisa kodwa kulula kakhulu.
Iivenkile zesiko kufuneka zilumke ukugcina imvakalelo "yokuthembela" kunye nabathengi ukuze abathengi bakwazi ukuphumla beqinisekile ukuba uxolo lwengqondo, incoko yokuqala iyabonakala, kwaye iimpahla zamva zathi kwixa elidlulileyo ukuze nokuba iimpahla zineencinci ezincinci. iziphene, abathengi bamkelekile ubukhulu becala.
Ixesha lokuposa: Jan-03-2023
