Nkuko baca umugani ngo, "ibintu byose biragoye mugitangiriro," intangiriro yikintu cyose akenshi iragoye cyane, kandi nimyambaro gakondo.Iyo intangiriro nziza, kwihitiramo ubwabyo bizaba intsinzi nini, niba "gutangira" atari byiza, noneho imbaraga zo gukemura ikibazo ntizafasha.
Ku nshuro yambere abakoresha imyenda yihariye, burigihe hariho impungenge zitandukanye imbere, niba iduka ryabigenewe rishobora kubafasha gutsinda "guhangayika" imbere, bizafasha kandi ububiko bwabigenewe guteza imbere abakiriya bashya mubakiriya babo b'igihe kirekire.
Niba ububiko bwihariye bushobora gusobanukirwa nimpungenge zaba bakiriya ba mbere bafite, barashobora gutanga ibisubizo birambuye kubibazo byabakoresha.
Ibikurikira nuguhitamo ibibazo bitatu bikunze kuvuka mugihe abaguzi babanje kwihitiramo, kugirango baganire nawe.
Mu maso y’abakoresha, "biteguye-kwambara" ni nko kureba igishushanyo, nubwo cyaba gifite ibara ryinshi ryamabara yifoto, uburyo bwo gukaraba neza, nuburyo kuzamuka no kumanuka byimiterere yinkuru, urashobora kubifata byose muri, hanyuma ubitekerezeho buhoro;ariko imyenda "gakondo", ariko nko kumva umuziki, ntamuntu watinyuka kuvuga ko babyumva kugeza bumvise iherezo ryindirimbo.
Kubenshi mubakoresha bakoresha imyenda yabo kunshuro yambere, ikintu kigoye kubyumva nuko badashobora guhita bamenya niba babikunda.Igikorwa cyo gukora imyenda yiteguye nticyoroshye kuruta kugikora, ariko ingorane zikorwa zikorerwa nisosiyete ikora igishushanyo mbonera, mugihe mugihe cyo kugitunganya, umuguzi agomba kugira uruhare mubikorwa byose, kandi akagira ibyago byo gukora amakosa.
Nkumukiriya wambere, kutamenya ibisubizo ako kanya nikintu gihangayikishije cyane kandi giteye impungenge.Umwenda urahuye?Amabara arahuye?Ibipimo birakwiye?Nigute ireba umubiri?Nigute umukoresha ashobora kumva ako kanya?Nicyo kibazo ububiko bwihariye bugomba gukemura.
Kubibazo nkibi, ububiko bwabigenewe burashobora gukora ingero zintangarugero, gutanga amashusho menshi yiteguye-kwambara kugirango afashe mugutangiza;bapima ibice byinshi kubakiriya, bapima buhoro, reka abakiriya bagerageze kumubare, imyenda yintangarugero, vuga byinshi kubyo umukoresha akeneye, hagati wongeyeho gerageza ibicuruzwa bitarangiye, nibindi, kugirango abakiriya bashobore gukora urutonde rwuzuye rwibitekerezo bitatu. y'ubumenyi, bityo kwirukana uyikoresha ntashobora guhita amenya ibisubizo byimpungenge.
Ikibazo cyo gutunganya imyenda, kiracyasaba umubare munini wibikoresho bya tekiniki, nubwo abakoresha bamwe batekereza ko badoda imyenda mumiryango yabo mbere, ntibatinyuka kuvuga ko bazi byinshi kubijyanye no kwimenyekanisha muri iki gihe.Kubwibyo, mugikorwa cyo gukorera abakiriya, dushobora guhora twumva amagambo nkaya: "Nubwo ntabyumva, ndatekereza ....."
Impamvu abakoresha bavuga gutya nuko "batize gupima", "ntibize guhuza", "ntibize gukora imyenda", kandi "ntibize gutema".Igisobanuro cyibyo bita "wize" ni gito cyane, nubwo aba batabizi, abakiriya baracyafite imyumvire yabo.Bikurikiraho ko kutiga bitabuza abakoresha gusobanukirwa.
Iyo abakoresha baguze imyenda yiteguye, ntibakenera kumenya itandukaniro rirambuye nibisobanuro biri inyuma, kandi barashobora kumenya niba basa neza cyangwa batabambaye.Mugihe uhindura imyenda, niba uyikoresha atumva ibisobanuro byihishe inyuma yuburyo burambuye, birashobora gutuma inzira yo kwihitiramo idashimishije cyane, ariko niba ari kopi igoye, bizatuma kwihindura bihinduka uburyohe.
Mubyukuri, ubwambere uhisemo guhitamo abakoresha imyenda, ntukeneye gusobanukirwa cyane, ububiko bwihariye ntibukeneye gusoma mubitabo, ikintu intangiriro, bishoboka cyane kugirango umuguzi yumve amagambo, mubisanzwe ikiganiro hagati yigitekerezo cyo gutambuka, ntibishoboka kwirinda "amazina akwiye", kumenyekanisha bikwiye bike birahagije, biroroshye rero kwirinda umukoresha kuko "utumva" kandi "hitamo ibitari byo".
Kwambara imyenda no gukora imyenda mubyukuri nibintu bibiri bitandukanye, ariko abakoresha bahitamo kwihitiramo kunshuro yambere batinya cyane ububi, ibidasanzwe, nibirenga kubera kubura ibitekerezo bifatika.Ibyibandwaho mububiko bwihariye bishyirwa mubikorwa byo gukora imyenda yabugenewe kugirango ihuze umuntu, hibandwa cyane kumyambarire, aho kugirango umuntu ahuze imyenda.
"Kwiga amategeko" nicyo kintu cyingenzi cyurwego rwa mbere rwo kwihitiramo, "Ndareba neza muri ibi?" Iri bara rirankwira? "" Uzabona. "Ni ukubera ukutamenya neza" icyo gukora kora ukurikije amategeko "abakoresha bakunda cyane cyane" kwitonda "no" gukabya ", byombi ububiko bwihariye bugomba kugerageza kwirinda.
Kubakoresha bahitamo guhitamo ikositimu kunshuro yambere, niba batigeze bambara amakositimu mbere, urashobora kugerageza gusaba moderi nyinshi za kera kugirango zihuze, kandi ntugire inama zidasanzwe cyangwa imyenda idasanzwe kugirango abakiriya nabo bagire icyiciro cyinzibacyuho gahoro gahoro. guhuza n'imihindagurikire y'ikirere kugirango abakoresha nabo barusheho guhuza ibyo bakeneye kuri serivisi zabakiriya.
Igice cya mbere cyimyenda yihariye nicyiciro cyo gushyiraho amategeko, ububiko bwihariye butuma abakiriya bashiraho urutonde rwimyambarire.Menyekanisha inzira, usobanura cyane cyane ingorane zikorwa nibyiza nibibi byinzira zitandukanye, menyekanisha umwenda, cyane cyane usobanura imiterere itandukanye yigitambara, aho gukoresha amagambo nka "urwego" "urwego", "amashuri yisumbuye", kugirango abakiriya bakora imyumvire itari yo yo kwihindura "ibyo bakoresha ni ibicuruzwa byo mu rwego rwo hasi nibindi".
Kububiko bwihariye, ikintu cyingenzi nintangiriro nimpera ya serivise kubakiriya ba mbere bambere, uburyo bwo gukora ibicuruzwa byabigenewe ni ikizamini, kandi kwizerana byubatswe intambwe ku yindi, gusenya ariko byoroshye.
Amaduka yihariye agomba kwitonda kugirango akomeze kumva "ikizere" hamwe nabakiriya kugirango abakiriya bashobore kwizeza ko amahoro yo mumutima, ikiganiro cya mbere kibonerana, kandi imyenda yaje kuvugwa kera kuburyo niyo imyenda yaba ari nto. inenge, abakiriya baremewe cyane.
Igihe cyo kohereza: Mutarama-03-2023
